Contact us

Making Music, The National Federation of Music Societies

2-4 Great Eastern Street,
London EC2A 3NW
T 020 7422 8280
F 020 7422 8299

If you have any queries, please check the Frequently Asked Questions (FAQ) below. These membership subscriptions, insurance, website, awards, projects & programmes FAQs provide answers to many queries regularly received by the Membership Services Team. If your question has not been addressed by our FAQ, please use the online form below to get in touch and we'll get back to you as soon as we can.

Membership subscriptions FAQs

• How will subscriptions be charged for 2013?
• What does 'income' mean?
• Our income is just above one of the limits! Do we really have to pay the higher fee?
• Are there any discounts?
• What - if anything - may we exclude from our income calculation?
  
• Do I have to include money which we collect from our members for touring costs and which we pay straight over for transport costs and hotels?

Insurance FAQs

• Who are my insurance contacts?
• Who will be sending my policy documents?
• Who is the Insurer?
• Why has the insurance scheme created the 'Bronze', 'Silver' and 'Gold' cover options, instead of providing bespoke quotes for everyone?
• What if I need cover that exceeds 'Gold' or I require a custom policy that includes cover, such as buildings?
• What if I require 'Bronze' cover but will a small amount for property - can I obtain a custom quote?
• When can I ask for a custom quote?
• What happens if my insured values increase past my cover limit?
• What is the policy summary?
• Is Charity Trustee Indemnity Insurance still included?
• Why is Personal Accident cover no longer included under the scheme?
• Does Employers' liability cover our Musical Director?
• Why do we need Cancellation and Abandonment cover?
• Will the Cancellation and Abandonment insurance cover the cost of ticket reimbursement or the loss of revenue?
• Does abandonment insurance cover cases of extreme weather conditions?
• Does abandonment insurance cover cases of swine flu?
• Is property belonging to the society insured?
• Is property belonging to individuals covered within the policy?
• Is property temporarily hired in covered?
• Can I cover a trailer owned by the Society?
• What if I need to cancel my policy?
• Who is Making Music Insurance Services (MMIS)?
• What is the Financial Services Authority (FSA)?
• Whose products do you offer?
• Which service can you provide for us?
• What will we have to pay for insurance services?
• Who regulates this insurance?
• How do we make a complaint?
• Are we covered by the Financial Services Compensation Scheme (FSCS)?

Website FAQs

• Who can register and why do I need to register?
• If I am already a registered user, do I have to re-register to access this new site?
• What is My Making Music in the log in panel?
• Where can I find the Members’ Area?
• Can I submit an event for listing on the website?
• Where can I find the information sheets?
• How do I update my group profile?
• How can I opt in to be searchable on the 'find a musician' tool
• I want to join a musical group. How can I find one?

Awards FAQs

• What is the application deadline and criteria for the Awards for Young Artists?
• What are the Fox and Hodgson Bursaries?
• Which bursary scheme is running this year?

Projects & Programmes FAQs

• How can we get involved in your new projects?
• Do you do anything to support composers?
• What is the Adopt a Composer scheme and when can I apply?
• When can I enter Adopt a Composer?
• Can you help us get our recording heard?
• Who pays for all these projects?
• Do you have any grants available for groups?
• How can I help with projects happening near me?
• There’s nothing here for me or my group. What can I do?

Complete the contact us form below if your question has not been addressed by any of our FAQs.