With any issues or concerns in your music group about tax, health and safety, legal disputes or stress counselling, you should ideally try to resolve them informally within the group. This will save everyone involved from the anxiety, time and money of further action.
Although Making Music cannot give legal advice, we do have a wealth of experience and can offer you support with a range of issues.
If you are experiencing Covid-19 related issues, such as venue hire and professional musician engagement, Making Music Corporate Member Hugh Elder Mediation is offering Making Music member groups five hours of free mediation. More information about this can be found on our website.
Similarly, if you need advice about VAT, then Making Music Corporate member Les Howard, who is a consultant with vatadvice.org is offering groups an initial response to any VAT query free of charge. More information about this can be found on our VAT guidance.
However, if you find that there is no other option and your group has an insurance package with Making Music Insurance Services, then you can use the advice lines below to help you.
These advice lines are not exclusive to Making Music Insurance Services. They can also be accessed by other businesses that have a RSA insurance policy. For this reason, when calling through to any of the advice lines, it is important to provide the relevant information to ensure you receive the assistance that you require. We have provided some guidance about each of these advice lines to make the process of using them as easy as possible.
What should I expect when calling the advice lines?
Your call will be answered by a legal adviser. Remember, the advice lines are open to other clients of RSA and are not exclusive to Making Music members.
The adviser will ask what type of assistance you require - legal, health and safety, tax or stress-counselling. They will then put you through to the relevant person who will be able to assist you with your queries.
If you are asked for a reference number please quote the relevant reference as detailed below.
Legal assistance
If you need confidential advice on a range of legal matters relating to your music group such as defence of prosecutions, employment, member, and supplier disputes, you can call the number below and ask for legal assistance.
Operating hours: Open 24 hours
Phone number: 0345 078 7543
Reference code: 70201
Health and safety assistance
If you need advice on health and safety legislation or liability for accidents which occur during your musical activities, you can call the number below and ask for health and safety advice.
Operating hours: Open 24 hours
Phone number: 0345 078 7543
Reference code: 70201
Tax assistance
If you want advice on taxation issues such as PAYE, VAT and income tax then you can call the number below and ask for tax assistance.
Operating hours: Monday to Friday, 9am to 5pm
Phone number: 0345 078 7543
Reference code: 70201
Stress-counselling service
The stress-counselling service will help you to deal with the stress relating to running your music group by addressing minor problems before they become major crises. Call the number below and ask for the stress-counselling service and you will be put through to qualified counsellors.
Operating hours: Open 24 hours
Phone number: 0800 107 3499
Reference: 33789
The National Federation of Music Societies is an Appointed Representative of Marsh Ltd. Making Music Insurance Services and Marsh Commercial are trading names of Marsh Ltd which is authorised and regulated by the Financial Conduct Authority (FCA) for General Insurance under Firm Registration Number 307511. Not all products and services are regulated by the FCA. Copyright © 2022 Marsh Ltd. Registered in England and Wales Number: 1507274, Registered office: 1 Tower Place West, Tower Place, London EC3R 5BU. All rights reserved.
We hope you find this Making Music resource useful. If you have any comments or suggestions about the guidance please contact us. Whilst every effort is made to ensure that the content of this guidance is accurate and up to date, Making Music do not warrant, nor accept any liability or responsibility for the completeness or accuracy of the content, or for any loss which may arise from reliance on the information contained in it.
