As standard your Making Music Platform is backed up once every 24 hours, and once every month. Whenever a new back-up is taken the old one is deleted – so there are always two backups available - one from last night and one from the first day of the current month.
The back-up is stored on the same server as your ‘live’ Making Music Platform. So, if that server is damaged then, in theory, your live site and back up may be lost. In practice this is very unlikely – we use a professional server company who have lots of safeguards in place.
If a back-up needs to be retrieved due to a technical malfunction it is free. If you require a back-up retrieval due to you accidentally deleting something there may be a charge if it is a complicated query.
We also offer an additional Extra Nightly Backup option, for a small annual fee. Your website is backed up every night and all historical copies of your data are kept. So, you have a version of your site from every day it has existed. These back-ups are stored on a different server to your ‘live’ site so if something happened to the live site server the back-up would still exist. Data restorations are also free if you are paying for this service.
