Top five banks in customer satisfaction ratings

Relationship manager: Unity Trust Reliance Bank Lloyds Barclays CAF Bank	Branch services: Reliance Bank NatWest Lloyds Co-op Bank of Scotland	Telephone services: Reliance Bank Unity Trust CAF Bank Bank of Scotland  Co-operative
Internet services: Reliance Bank Unity Trust Lloyds Barclays Santander	Sector knowledge: Unity Trust CAF Bank Reliance Bank Lloyds Barclays	Fees/charges: Unity Trust CAF Bank Reliance Bank Co-op Lloyds
Interest rates: Unity Trust CAF Bank Reliance Bank Barclays Natwest	ESG credentials: Reliance Bank CAF Bank Unity Trust Co-op Lloyds	Overall: Reliance Bank Unity Trust Co-op CAF Bank  Llodys